Your account is temporarily locked. Please try again later.8H!

AGAIN ! It would be nice not to look like a cex

why is my account still blocked? I don’t know but it is starting to seriously worry me ! :face_with_symbols_over_mouth: :rage:

2 Likes

Do you have to send a facepic because you lost your back-up key of your 2FA account?

1 Like

@BILLYBELT2018 and @sanderdms if you enter wrong 2FA more than 5 five times your account is blocked for 30min. If your account is blocked twice it is blocked until you contact support - this is a feature to avoid a brute-force attack on 2FA if the user has a compromised password.

We will add the option to reset 2FA using the 12 words like we do with the password.

8 Likes

Daniel has unlocked my account ! But it was not beacause of 2FA !

2 Likes