If you have not joined already, very soon you will be joining our beta program. We have been fortunate to have so many investors eager to contribute, although some are not familiar with what it entitles. This may be the result of some misalignment, therefore, with this post I want to align what it means to be in a beta test for people that have never been involved in such before.
First: the traditional relationship is inverted, it is about testers working to help the company improve its product, not about the company servicing its users. So you should have zero expectations for us to supply your demand of a date for an iteration or specific deployment. There will be no support on this inverse setup. One of the things we want to see is how well users do on their own.
Second: It may be that the company fixes things with different priorities from your perspective. Feedback has to be weighted in and development prioritized. The fact that there isn’t a feature or fix in the next deployment doesn’t mean you have not been heard or it is not being deployed in a future iteration, being persistent about it will only frustrate you.
Last: Try to have fun, but be mindful! Being part of the development of something so innovative and that will be used by so many people is always a lot of fun but it also takes patience and effort. We will organize here topics and surveys to collect the feedback - spamming the forum with new topics for your feedback doesn’t help us deliver a better product.