Two-factor authentication Problem

Exchange
#1

Two-factor authentication Problem

-my mobile phone diplay is damaged and i can not use the Two-factor authentication.What alterantives do i have?

-In other exchanges you have to send a selfie with your pass or id and they reset your authentication . Is that possible at nash ? anybody?

Thanks in advance

#2

Hi Nashsurfer,

Here you find your answer:

Add your backup code on another phone. :wink:

Good luck!

2 Likes
#3

Thank you for your fast anwser…

you mean the exchange secret backup or the application backup?