Tokens visible on neoscan but not on exchange

Not sure if this is the right platform to ask this,but I bought Nex tokens on Aphelion and they dont reflect there but I can actually see the tokens on neoscan. How do i go about gettin those token to my nex extension or do i need to raise this with aphelion team.

did you choose at nex wallet that you want to see nex? also try ti change nodes.

I am not sure I understand what you are saying.

SO what’s happening is I have a aphelion wallet, using the public address of that wallet on neoscan i can see the NEX tokens but i cant see them on the aphelion wallet