Releasing NEX from stake

@Oldsport so please contact support with a good description of the issue. It seems to be specific / corner case since most people have it working.

@Oldsport, @Olu, i’m facing the exact same issue (also on mac) did you manage to solve it with the team?
I just tried staking for a month with few NEX tokens.

Thx

Yes, my issue was solved thanks to support a short while after. They gave me a url to follow to retry the transfer and it solved the problem. Are you still stuck?

@Oldsport No i’m not stuck, my issue was solved in few hours. Awesome job from Nash support.
Thanks a lot @Olu

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Hi everyone, I’m just now having this same issue, was hoping to release stake, and add more nex to my next stake, but I’m reluctant to stake more if I’m going to have trouble releasing it down the track, what seemed to work for everyone here?

Contacting support at support@nash.io

Could be a temporary issue with Neo nodes or something else. The support will get you sorted.

Thanks Oldsport, appreciate the reply on an oldish post!