Hi my NEX coins are on the NEX extension and was wondering if they are safe there because it says N ALPHA ?
And if it’s safe I would like to store NEO as well.
Thanks in advance.
Hi Kris,
You are safe using the NEX extension.
It also supports all the other NEP-5 tokens and in the future also ERC-20 tokens.
Do however make sure your computer is clean of any viruses/keyloggers/trojans.
This to prevent any bad actors for recording your log-in details when you access the extension or any other log-in platform for that matter.
Nash is working on a unique log-in future which will soon be released.
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Funds are safu!!! 
Please make sure to have a paper backup of the keys as asked when creating the wallet.
If you have not done so in the first moment you can still download the wallet file and make a safe backup.
To download the wallet file: Login > Settings > Accounts - > click “download wallet file”.
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Hi Fabio,
Yes I have both the json wallet file and the text file with the backup encrypted key saved both on USB and paper. I was not able to login using my username and password at one point so I followed your video to recover my account with the encrypted key and then downloaded both files and saved them 
Regards,
Kris
Hello,
Long time ago I was not able to use the username and password too, could you share that link? Many thanks in advance.
Yes here it is really good video !
Thank you!