I just tested my first deposit of eth and wanted to trade some of it. When I go to my portfolio, I’ll see that I have ETH in my account. So I want to trade it. Its very convenient that there is a button ’ trade’ next to my asset!
However, when I click on trade and select the designated trading pair and fill in for what price and how much I want to buy, I get the error that I have insufficient funds.
Well, that’s weird, I just deposited some assets and clicked on trade!
After a few minutes, I realized I had to transmit the asset to my trading account. I know that because I know how nash works, but any other new trader on Nash will have no idea why he has no funds.
So, the recommendation is to get a notification when you click on trade, (while the asset is still in the personal account) that shows the procedure to transfer the asset to the trading account. Also in the exchange itself, show a small text like 'Did you transfer your asset to your trading account? Learn how!"