I felt similarly when I was not selected for early March testing or Bluefield. Like many have expressed here, each user has much knowledge or expertise to offer; how can I not be the one to shape the future of distributed finance? Then I read what FCC wrote on the community run TG:
Let me clarify something about user testing, have you went to a restaurant for the first time and food was amazing ? But you went again some days later and it didn’t look as good ? That is the first time experience.
If we onboarded all our test users at once they would have that experience for the first iteration, than we go and fix issues improving it. They will perform the onboarding again but now they are already familiar, how do we get to know if we improved the first time experience ? We need new testers. So companies do the same with their products, first they perform “dogfooding” but those have high bias, so the company gets a small set of people with specific profiles to test in private and keep renewing that set until it is ready to put it in the market.
Basically, they NEED users testing with “first time experience” at every test phase, and some might even consider it an honor to beta test near the end with a more finished platform (not being sarcastic).
This UX team is world class, and I imagine they’ve conducted many interviews/phase testing early in development with targeted users as well. What I’ve experienced on current exchanges is the same broken UX with updated skins (colors, charts, etc.). My main focus when I test will be focusing on how familiar the interaction is; really hope the friction points in crypto transactions have been minimized.
This is what I look forward to (per Ethan):
If the wheel = exchange of digital assets, that wheel is broken and needs to be fixed: users should be able to do this easily while retaining control of their assets.
If the wheel = general banking solutions, that wheel is probably even more broken: customers should have way more control of their funds across the board (imagine having some real control of the assets in your digital bank account, for example).
If the wheel = online payment solutions, this is broken again due to middlemen and other factors.
So it is possible we are reinventing some wheels, but for good reason. Many of those wheels badly need someone’s time and attention.