Getting error "TIER 1 Status denied"

daljitjatt555 · September 10, 2019, 6:33am

Hi Team,

When I was try to verifi my account to TIER 1 it’s says " Status Denied"

Could you please let me know what step I need to take?

canesin · September 10, 2019, 6:50am

Contact support at support.nash.io, our company has professional dedicated support. This forum is not the best place to solve your issues.

daljitjatt555 · September 10, 2019, 7:41am

Already sent email and did not received any reply and i cannot wait for one year for reply like exchange launch as my Nex Token also lock as i cannot see in my profile.

daljitjatt555 · September 10, 2019, 7:44am

Now what is this msg “An account has already been created using this IP address.” ?

latecarrot · September 10, 2019, 9:35am

I had the same issue, messaged “professional dedicated support” but no response as well.

daljitjatt555 · September 10, 2019, 10:17am

Support team where are you ? no reply…

JumpAround · September 10, 2019, 10:26am

I believe they give a 24H timeframe to reply within (which is typical or better than most systems). I used the chat yesterday for a KYC issue I was having and I personally found the support system was great.

daljitjatt555 · September 10, 2019, 11:21am

How to chat live with support team ? could you please the link…

IanJ · September 10, 2019, 11:24am

It’s in the bottom right hand corner of the nash.io website. Chat with support there.

daljitjatt555 · September 11, 2019, 8:58am

Waiting for one and half hour in “Queue position: 1” no one is replying

canesin · September 11, 2019, 12:32pm