Exchange feedback JTb 1

Thankfully, we are still in the MVP stage. This is the best time to make these intuitive changes to enhance UX

Thanks for the clarification Fabio. I just noticed this image and indeed saying “Trading account” makes you wonder why you can’t go directly from External to Trading.

Here are some wording ideas:

  • Trading proxy
  • Trading contract
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We already decided to make this exact change, which should be deployed soon. There are couple of other UI tweaks lined up that should clarify the process in the short term.

In the slightly longer term, we have other ideas on how to make interacting with the contract totally seamless and more accessible for inexperienced users.

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Great! :rocket:

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Nash should be promoted as “most secure” Exchange/Bank in the world once all is in its place. All this stuff is super technical for the avg Joe. Nobody really cares about it…needs to be communicated by plenty of Blogs & News sites while also building offsite SEO.

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Is it just me or is the site “hanging” ?
Before i contact support just wanna make sure.

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You are correct. Most of the site is not responding.

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Support responded. They are looking into it :+1:

Please make sorting on 24h volume the default instead of sorting the pairs alphabetically.

Current

Desired

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Or store the last option selected by the user like it remembers the last selected market.

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In my opinion the key would be to show the community how can we move funds back from the smart contract (called trading account) to our personal account without using the nash platform.
That would give anyone FULL control of our funds .If that is going to happen then it can be a massive game changer.Otherwise if we are unable for any reason to use the nash platform (maintenance,login problems by loosing the mobile with your google authenticator, etc…) then we are not in control of our funds when they are in the bad called trading account and if we cannot change the smart contract to get our funds back to our personal account .
Not sure how the smart contract works, Does it work in any blockchain (Neo,ETH,Eos,…) Nash is going to use only NEO blockchain for the smart contracts?
Is Nash thinking to build something to manage this outside the Nash platform just for security reasons?

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fabio you can call it a trading contract. Send funds to trading contract/ Trading Channel, this will clear the air.

“Trading contract” is indeed better than “trading account” for the reason Fabio mentions.

I notice that in the meantime this correction was made already on 2 different places on the exchange :+1::

  1. in the text on the left (“If you want to trade, you’ll have to send funds to the trading contract.”)
  2. in the header with the overview of all the assets (the header now says “trading contract”)

However, the correction is not made yet in the green boxes on the top right side of the Asset page.

Suggestion to put in this upper green box to the right: “Personal trading contract”.
It should be clear to Nash users that whatever they do on the exchange, they are the only ones in control of their funds, and Nash never owns these assets.

So in that case we have:
External account :left_right_arrow: Personal account :left_right_arrow: Personal trading contract

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Can you add a € sign as a value, so you can choose somewhere in settings between € and $ value or is that allready possible?

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+1

Maybe it would make more sense to tag funds with a status. Something like:

  • “available” for the term personal account
  • “trading” for the term trading account
  • “staking” for the staked tokens
  • “payment” for tokens reserved for payments with nash pay

Overall then the term (personal) account can be used for the whole nash experience. Further there will be discussions about changing the status of your funds. Changing the status of your funds with a blockchain transaction is maybe easier to understand.

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ur most likely aware …but was looking in to Argent and just FYI

  • These Ethereum fees, known as ‘gas’, are covered by Argent. Subject to fair use policy

so sending from the contract and personal accounts would be “free”… or paid for by NASH and then recovered in some other way. some fancy channel work between the user and Nash

in terms of user experience …could add less friction … automate everything as much as possible

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@redk on Argent you aren’t using a normal wallet, but instead a smart contract. The tokens you hold are instead hold in that smart contract with a balance in your name. So when you “send” from it the smart contract can pay the fees in your behalf.

It might be a good way for us to manage Ethereum in the future, it just added too much complexity on top of all the things we are already working.

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just a heads up…im sure you guys talk. but they are going full steam on defi over at arjent “main priority” looks like they are intergrating C0mpound

the big sell being : deposit ur stablecoin with us and also get a high interest rate. Also Zero fees transferring from analogue to crypto

feel free to remove as its prob off topic