Community/exchange log out

Exchange
#1

Hi, when I log in to community.nash.io, I am automatically logged in to app.nash.io, which is fine, but when I log out of community.nash.io, I am still logged in to the exchange which is not fine. Do other users have the same problem? Thanks

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#2

Hi there @ca1ab1yau, thanks for sharing your experience. I will bring this to the team and let you know.

EDIT: It has been changed to where the user is redirected to the exchange sign out endpoint.

Best,
Clare

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#3

Thanks @clare. However, now when I sign in to community.nash.io, and I click on nash.io, I am brought to the sign in page for the exchange (suggesting that I am not signed in to the exchange app), but if I then click on “view exchange”, I am already signed in. Nevertheless, signing out of community.nash.io does now also sign me out of the exchange so that’s wonderful!

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#4

@ca1ab1yau we will get that taken care of. Thanks again for your help!

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#5

I just love you :heart_eyes: ( I mean Nash :grinning:)

1 Like
#6

Hi, just to reiterate/follow up on this topic;

When I sign in to https://community.nash.io/ and click on nash.io:

nash_io

I am brought to nash.io where it appears that I am not yet signed in. If, however, I click on view exchange, I am able to access my portfolio (i.e. signed in).

Now, if I go back to community.nash.io and back to the exchange, I am signed out of the exchange without officially requesting it.

Further, if I instead sign out on the exchange page, I am still signed into the community page. This isn’t a big deal, but I am not sure if the team is aware of it. Ideally, signing in and out should be complete, regardless of where/how you do it.

To avoid confusion when moving from community to exchange whist signed in, perhaps something like this would be preferable:

go_to_exchange

or “View exchange”, which brings you to https://app.nash.io/trade/exchange/advanced?from=btc&to=usdc.

To summarize, it would be nice to know precisely if you are signed in/out regardless of which page you are on.

Thanks!

#7

Hi @ca1ab1yau, we will not be changing the link. The website nash.io a different thing than the platform - one is to inform about and prensent the products and the other is the web client. The link is not to redirect you to the platform but to the website.

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#8

Hi @canesin, all of the issues I had with previous experiences with the platform/community sign in/out have been addressed beyond my expectations. Thank you!

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