Hi, when I log in to community.nash.io, I am automatically logged in to app.nash.io, which is fine, but when I log out of community.nash.io, I am still logged in to the exchange which is not fine. Do other users have the same problem? Thanks
Hi there @ca1ab1yau, thanks for sharing your experience. I will bring this to the team and let you know.
EDIT: It has been changed to where the user is redirected to the exchange sign out endpoint.
Thanks @clare. However, now when I sign in to community.nash.io, and I click on nash.io, I am brought to the sign in page for the exchange (suggesting that I am not signed in to the exchange app), but if I then click on “view exchange”, I am already signed in. Nevertheless, signing out of community.nash.io does now also sign me out of the exchange so that’s wonderful!
@ca1ab1yau we will get that taken care of. Thanks again for your help!
I just love you ( I mean Nash )
Hi, just to reiterate/follow up on this topic;
I am brought to nash.io where it appears that I am not yet signed in. If, however, I click on view exchange, I am able to access my portfolio (i.e. signed in).
Now, if I go back to community.nash.io and back to the exchange, I am signed out of the exchange without officially requesting it.
Further, if I instead sign out on the exchange page, I am still signed into the community page. This isn’t a big deal, but I am not sure if the team is aware of it. Ideally, signing in and out should be complete, regardless of where/how you do it.
To avoid confusion when moving from community to exchange whist signed in, perhaps something like this would be preferable:
or “View exchange”, which brings you to https://app.nash.io/trade/exchange/advanced?from=btc&to=usdc.
To summarize, it would be nice to know precisely if you are signed in/out regardless of which page you are on.
Hi @ca1ab1yau, we will not be changing the link. The website nash.io a different thing than the platform - one is to inform about and prensent the products and the other is the web client. The link is not to redirect you to the platform but to the website.
Hi @canesin, all of the issues I had with previous experiences with the platform/community sign in/out have been addressed beyond my expectations. Thank you!