My issue with Vault is that it implies you don’t trade from it. As a storage account it works, but I think it would cause confusion if we were meant to trade from it.
I’m sure Nash has done this research extensively, but I looked around at other L2 DEXs to see what they are doing.
DeversiFi
They call it ‘Enabling your account’, and provide a short description of what this means for the user. The ‘Find out more’ button links to a support page:
I didn’t continue to step 2 – not willing to pay $20 to find out
Loopring 2.0
Seems like their goal was to match Uniswap’s familiarity – ‘Deposit to Activate Layer-2’ isn’t user-friendly, but it doesn’t matter because everyone knows Uniswap. Here’s what their sidebar shows when you’ve connected a wallet:
Again, not user-friendly and no explanation of what’s going on. When you click on ‘Activate Layer-2’:
Similar to DeversiFi, there’s an explanation of what’s going on (sort of) but they keep their language very techy. Layer-1 & Layer-2 balance explains literally nothing to a new user (if anything leaving them more confused). I think most people would agree Loopring isn’t designed for new users though. If it is, apologies to their design team. You guys have work to do lol.
Nash
I remember a segment in the second last podcast episode (with the design team) about making something complex TOO user-friendly [timestamp 15:15 - Fabio Canesin]. I think Nash is fighting an uphill battle, in that they’re trying to make the user experience super similar to a CEX, but the problem is Nash doesn’t function like a CEX. When someone comes to Nash, tries to deposit into Channels, and sees the high deposit gas fee, they might think “Well I’m using what looks and works exactly like a CEX, but I’m paying this giant fee for some reason.” There’s no explanation on Nash’s side either. It’s just a fee you’re forced to pay.
DeversiFi and Loopring at least provide an explanation (albeit a bit cryptic) of what’s going on and why that fee is being paid. Personally, I think this page would do well to include a message about why you’re paying a fee to deposit into Channels:
There’s a lot of blank space there, and I think it would clear things up if there was an explanation similar to DeversiFi along with a hotlink to a support page explaining Layer-2 and its benefits. I also like how DeversiFi peppers in the benefits of ‘activating your layer-2’. It reminds the user of why they’re spending gas fees in the first place. Personally I think naming conventions mean less than just overall transparency. With Nash, I think new users have an issue with just not understanding why they’re paying fees as opposed to what their accounts are called.